How to send a HIPAA Secure Message to a Colleague in the Doximity Network

You can now send a HIPAA-secure message to another Doximity member through our messaging feature.

Please note, in order to use our DoxMail feature, you must be a verified member and mutually connected to the verified recipient. If you do not have the option to send DoxMail, this means that either you or the recipient is not verified, or you are not mutually connected as colleagues on Doximity.

 

To send a message from the Website:

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  • Click on the blue '+ New Message' button.
  • Type in your Colleagues name.
  • Type your message in the 'Type your message here' box.
  • Once you have typed your message, click on the blue 'SEND' button.

You can also add a 'Subject' to your message, as well as an attachment that is 50 MB or less.

NOTE:   The system supports attachments of the following file type:  doc, docx, pdf, tiff, jpg, gif, odt, txt, and png

 

To send a message from the App:

  • Access Doximity.
  • Navigate to the 'News' tab in the Doximity app.
  • iOS users Tap on the 'Envelope' icon in the upper left-hand corner.
  • Android users Tap on the 'Envelope' icon in the upper right-hand corner.
  • For iOS, to craft your message, tap on the blue 'Pencil' icon located in the top right corner of your screen.
  • For Android, to craft your message, tap on the blue pencil 'Send Message' icon located in the bottom right corner of your screen.
  • Type in your Colleagues name.
  • You can now start typing your HIPAA-secure message.
  • To send your message, tap on the blue 'Arrow' icon.
  • To send an attachment, tap on the 'Paperclip' icon.
  • For iOS you will be given the option to Select a file, Scan a document, Take a photo from library.
  • For Android, you will be given the option to send files, use your camera, or send photos that are already stored on your phone.

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