How to Send a HIPAA-Secure Message on Doximity

Doximity’s messaging feature allows verified members to send HIPAA-secure messages to colleagues within the Doximity network.

 

NOTE: To send a Doximity message, both you and the recipient must be verified Doximity members and mutually connected as colleagues.

If you do not see the option to send a message, it may mean that one of the following applies:

  • You are not verified.
  • The recipient is not verified.
  • You and the recipient are not mutually connected on Doximity.

How to Send a Message on the Doximity Website (Desktop)

  • Log in to your Doximity account.
  • Click Messages on the right side of the home page.

  • Click New to begin a new message.

  • Enter your colleague’s name.
  • Type your message in the Type your message here field.
  • Attach a file, if desired.
    • Attachments must be 50 MB or less
    • Supported file types include .doc, .docx, .pdf, .tiff, .jpg, .gif, .odt, .txt, and .png.
  • Click Send.

Send a Message in the App

  • Open the Doximity app.
  • Tap the News tab.
  • Tap the Envelope icon.
    • On iOS: the Envelope icon is located in the upper-left corner.
    • On Android: the Envelope icon is located in the upper-right corner.
  • Start a new message.
    • On iOS: tap the blue Pencil icon in the upper-right corner.
    • On Android: tap the blue Send Message pencil icon in the bottom-right corner.
  • Enter your colleague’s name.
  • Type your message.
    • To include an attachment, tap the Paperclip or circled plus sign icon and select the file or photo you would like to send.
  • Tap the blue Arrow icon to send.

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