Are your patients reporting that your clinic or institution's phone number is coming up as spam when using Dialer to make calls? We understand that this can be a frustrating experience. Spam flagging is generally decided by individual cell phone carriers rather than Dialer itself; fortunately, this is usually an easy fix. There are several resources available to you.
You can always contact Doximity Support (email@example.com). We can help walk you through how to correct Spam flags with individual carriers.
To request a fix for incorrect spam flagging yourself, you can also contact the carrier(s) affected by using the websites below, separated by carrier:
1. T-Mobile (via First Orion): https://calltransparency.com/
2. Verizon, Sprint & US Cellular (via TNS Call Guardian): https://reportarobocall.com/trf/#
3. ATT Wireless (via Hiya): https://hiya.com/manageyourcallerid
Alternatively, you can also reach out directly to customer service for the carriers listed above.