With our new Video Dialer Hand Off feature Nurses or Medical Assistants can make video calls to patients on behalf of a physician. Please note, that to utilize the Dialer Hand-Off feature, users will need to be part of a Care Team.
ALL users must have a Dialer Pro or Enterprise account in order to use this feature.
Once part of a Care Team, nurses and medical assistants will have the ability to start a video call, complete check-in of the patient, and then hand off the patient to the physician.
How to Invite and Accept Team Members to your Care Team
- Both physician and nurse / MA can send an invite from Dialer Settings -> Care team and then the '+' button.
- The physician or nurse / MA gets an SMS to accept the nurse / MA to be part of their care team.
Once accepted, the physician or nurse/ MA is now part of the care team and can start a video call and then hand off the call.
- Both Physician and nurse / MA can see and edit care team members at any time from Doximity Dialer Settings -> Care team.
How to Add and Remove Care Team Members
Both physician and nurse / MA can edit team members from Dialer Settings -> Care team.
- Once the feature has been enabled for the physician or nurse/ MA, they will see a modal to send an invite.
- Both physician and nurse / MA can remove care team members by clicking on “Edit “ and then the ‘-’ button.
- Both physician and nurse / MA can send an invite from Dialer Settings -> Care team and then the '+' button.