Using Dialer for 3 way or Conference calls

Calling patients can sometimes mean multiple people need to be on the same call. Specialists, residents, interpreters, nutritionists, social workers, and other colleagues are a vital part of patient communication. 

You can use Dialer to make a three-way conference call with a patient using the standard iPhone or Android “Add call” and “merge calls” tools. The caveat with Dialer: only the first call recipient will see your Office number. The second call recipient will see your cell phone number. 

To place a 3 way or conference call with Dialer

1) Use Doximity Dialer to call your patient

2) Once connected tap the + “Add call” button from the iPhone interface. Find the 3rd person you'd like to add to the call or dial in their number from the dial pad.

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3) Call that person. Once they pick up, you should see the ability to Merge Calls.

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4) Tap Merge Calls

5) Once merged, the patient will be able to hear the 2nd person. You can add up to 4 call recipients for a total of 5 people in the call (including yourself)

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