The following are instructions for patients ONLY.
Dialer Video call invitations are sent by text message.
If you receive an invitation on your smartphone but prefer to join your video appointment from a computer, you can send the invitation link to yourself by email.
Follow the instructions below to transfer the link to your computer and join your appointment.
iOS
iOS: Sending Your Video Invitation Link to Your Computer
If you're using an iPhone, follow these steps to copy your invitation link and email it to yourself.
Open your invitation. Locate the text message containing the Dialer Video invitation from your healthcare provider.
Copy the link. Press and hold the video invitation link until the options menu appears, then tap Copy Link.
Create an email. Open your preferred email app and compose a new message.
Address the email to yourself. Enter your own email address in the To field.
Paste the link. Press and hold within the email's message body, then select Paste to insert the video invitation link.
Send to email the link to yourself.
- Open the email on your computer. Sign in to your email account and locate the message you sent.
Join your appointment. Click the video invitation link and follow the on-screen instructions to join your Dialer Video appointment.
Android
NOTE: These instructions assume that Chrome is your default internet browser. If Chrome is not your default browser, the steps may differ.
You may still be able to copy the link by pressing and holding the address bar, then pasting the link into an email to yourself.
Android: Sending Your Video Invitation Link to Your Computer
If you're using an Android device, follow these steps to share your invitation link with yourself.
Open your invitation. Locate the text message containing the Dialer Video invitation from your healthcare provider.
Open the link. Tap the video invitation link to open it in your web browser.
Access the sharing options. Tap the browser's address bar, then select the Share icon that appears below it.
Choose how to send the link. Select an app, such as Gmail, to email the invitation link to yourself.
Send the invitation. Enter your own email address and send the message.
Open the message on your computer. Access the email or message containing your video invitation link.
Join your appointment. Click the link and follow the on-screen instructions to connect to your healthcare provider.