With Dialer Pro or Enterprise, you can add participants to an active Dialer Video call in the Doximity app or on the Doximity website. You can send a video invite by text, share the video link, or add an interpreter as an audio-only participant.
Each call supports up to 50 total participants, including you and your patient.
NOTE:
-
Join as a Clinician. Participants covered by the same Dialer Enterprise license can select Join as a Clinician when joining the video call. Joining as a clinician gives them full call controls, including the ability to use a virtual background and add other participants.
- Text invitations. Dialer sends video invites from the 882-86 short code, so recipients won’t see your personal cell phone number.
IMPORTANT:
Phone extension restrictions. Dialer Video does not support dialing extensions when you add someone to a call. If the person you need to add requires an extension, please use Dialer Voice instead. You will need to call their number, enter the extension, and then merge them into the call.
Sharing Dialer Video links by email. If you use the Share (mobile app) or Copy Room Link (website) option to share the video link by email, the recipient will see the email address you use to send the link.
iOS
How to Access Group Calling on iOS
Once you are connected with your patient, you can add another participant from the call screen.
Tap the Add People icon at the bottom of the screen.
- From the Add People menu, you can choose from three options to add another participant to your call.
- If you need to add an interpreter, you can do so separately by selecting Interpreter from the call screen menu.
Group Calling Options on iOS
There are three main ways to add another participant to a Dialer Video call:
- Add an Interpreter
- Add a Participant
- Copy the Video Link
Option 1: Add an Interpreter
To add an interpreter on iOS:
- Tap the Interpreter icon to open the interpreter menu.
- Choose a previously saved interpreter number, or tap + Add Interpreter to enter a new number using the dial pad.
- If entering a new number, tap the green Save & Call icon.
The app will place an audio-only call to the interpreter and connect them to your patient call.
Interpreter numbers are saved automatically and will appear in the Interpreter menu for future use. You can save and choose from multiple interpreter numbers.
NOTE: You can update your stored interpreter numbers at any time by tapping the Settings icon on the Dialer home screen.
Option 2: Add A Participant
To add a participant on iOS:
- Tap the Add People icon at the bottom of the screen.
- Choose one of the available invite options:
- Text Link — sends a video call invite by text message.
- Call Phone — places a direct call to the participant.
- Before sending a video invite by text, use the language drop-down menu to select the invite language.
- Enter the participant’s phone number.
- Tap Text Link to send the video invite.
Option 3: Copy the Video Link
To copy the video call link on iOS:
- Tap Add People to open the dial pad menu.
- Tap the Share icon in the upper-right corner of the menu.
- Tap Copy.
- The video link will automatically be copied to your clipboard. You can then paste the link into an email or another messaging platform if you would like the patient or another participant to join from a computer.
- The recipient can join the video call by clicking the shared link.
NOTE: If you share the link by email, your private email address may be visible to the recipient.
Android
How to Access Group Calling on Android
Once you are connected with your patient, you can add another participant from the call screen.
Tap the Add Person icon at the bottom of the screen.
- From the Add Person menu, you can choose from three options to add another participant to your call.
- If you need to add an interpreter, you can do so separately by selecting Interpreter from the call screen menu.
Group Calling Options on Android
There are three main ways to add another participant to a Dialer Video call:
- Add an Interpreter
- Add a Participant
- Copy the Video Link
Option 1: Add an Interpreter
To add an interpreter on Android:
- Tap the More icon to open the secondary menu.
- Tap Interpreter.
- Enter the interpreter’s phone number.
- Tap the green Call button.
- An audio-only call will be placed, and the interpreter will be connected to the patient session.
NOTE: You can update your stored interpreter numbers at any time by tapping the Settings icon on the Dialer home screen.
Option 2: Add A Participant
To add a participant on Android:
- Tap the Add Person icon at the bottom of the screen.
- Choose one of the available invite options:
- Text Link — sends a video call invite by text message.
- Call Phone — places a direct call to the participant.
- Before sending a video invite by text, tap Invite Language.
- Select the preferred language from the list.
- Tap Select.
- Enter the participant’s phone number.
- Tap Text Link to send the video invite.
Option 3: Copy the Video Link
To copy the video call link on Android:
- Tap Add Person to open the dial pad menu.
- Tap Copy Video Link in the upper-right corner of the menu.
The video link will automatically be copied to your clipboard. You can then paste the link into an email or another messaging platform if you would like the patient or another participant to join from a computer.
The recipient can join the video call by clicking the shared link.
NOTE: If you share the link by email, your private email address may be visible to the recipient.
Doximity Website
How to Access Group Calling on the Doximity Website
Once you are connected to your Dialer Video call, click the + person icon at the bottom of the screen.
This will open the available options for adding another participant.
Available Group Calling Options
Add People (Audio and Video)
Select Add People to add someone to the call as an audio participant or to send them the video invite link by text.
Add Interpreter (Audio Only)
Select Add Interpreter to access your saved interpreter numbers and add an interpreter to the call as an audio-only participant.
Copy Room Link (Video)
Select Copy Room Link to copy the video invite link. You can then paste and share the link through another platform, such as email.