Doximity Dialer is compatible with most interpreter service providers, allowing healthcare professionals to include interpreters in voice and video calls.
For instructions on adding an interpreter to your Dialer call, please refer to the following articles:
- Group Calling on Dialer Video Calls – Mobile App
- Group Calling on Desktop Dialer Video Calls
- Group Calling on Dialer Voice Calls
IMPORTANT: Dialer Video does not currently support dialing extensions when adding additional participants.
If your interpreter service requires an extension, you must use Dialer Voice instead.
To connect an interpreter that requires an extension, call the interpreter service, enter the required extension, and then merge the call with your patient.
Supported Interpreter Service Providers
Doximity Dialer works with several commonly used interpreter service providers, including:
- AMN
- CyraCom
- LanguageLine
- Pacific Interpreters
- Stratus
NOTE: This is not an exhaustive list of compatible interpreter service providers.
This list highlights commonly used interpreter service providers across the Doximity network but does not include every compatible provider.
Interpreter Services Requiring Voice Prompt Setup
The following interpreter service providers require additional voice prompt setup:
- Martii
- Voyce
Interpreter Configuration for Dialer Enterprise
Dialer Enterprise clients can configure an interpreter phone number for use by healthcare professionals across their organization.
For more information about setting up an organization-wide interpreter number, please contact your Client Success Manager or email support@doximity.com.