Dialer Enterprise FAQ


Are other hospitals using Dialer Enterprise?

Yes. Over 100 hospitals have vetted our security and signed contracts, including 5 of the top 20 USNews Hospitals.

What does it cost?

We charge a nominal flat fee per hospital, ranging from $35-95k/yr based on bed count.

Is there a business case?

We keep your staff’s cell number private while working remotely. Late-night patient callbacks will go to your reception, not your bedroom.

In addition, we save “virtual no-shows” by letting the doctor simply call the patient to initiate a video visit. The Journal of the American College of Surgeons compared us to Epic, Zoom, et al and found Doximity “the easiest way to connect with patients”.

We use Cisco/AmWell/Zoom already, do we have to choose you or them?

Absolutely not. For mission-critical work like treating patients, we believe in a layered approach -- ie, multiple systems to accommodate the varied technologies patients have.

Do you integrate with EHRs?

Yes. We’ve been in Epic’s Haiku app since 2017 (just go to Haiku>Settings>Place Calls Using>Doximity to make us default). For other EHR mobile apps, a long press on the phone number works.

What about training and user administration?

Each hospital client gets an account manager to provide usage reports, training, and support. A list of NPIs is all we need to go live. Most doctors already know how to use our app.

Have questions or would like additional information?

Email us at baa@doximity.com


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