Doximity Ask is a HIPAA-compliant AI assistant designed to support clinicians with clinical questions, documentation support, patient education, translation, and other helpful workflows.
Use the FAQs below to learn more about what Ask can do, how to use the Ask toolbar, and what to keep in mind when reviewing AI-generated responses.
About Doximity Ask
What is Doximity Ask and how can it help me?
Doximity Ask is a HIPAA-compliant AI assistant designed to support clinicians with a wide range of tasks.
It can:
- Answer clinical questions with referenced, evidence-based responses
- Generate chart note templates
- Create patient education materials
- Translate content into multiple languages
- Adjust content for different literacy levels
Is Doximity Ask free to use?
Yes. Doximity Ask is free for all users with a verified Doximity account.
Do you offer Enterprise licenses for hospitals and health systems?
Yes. To learn more about Enterprise licenses for hospitals and health systems, please reach out to us at enterprise@doximity.com.
Using Doximity Ask
What is a prompt and how can I optimize prompts in Doximity Ask?
A prompt is the question or task you submit to Doximity Ask.
Better prompts usually lead to better outputs. Prompt engineering, or refining how you ask a question, can help tailor answers and improve results across clinical and documentation workflows.
Can I upload documents to Doximity Ask?
Yes. You can upload files to Doximity Ask to provide additional context to your prompts or for rapid review.
Can I tailor my search results with sources that are relevant to me?
Yes. Doximity Ask lets you select preferred journals and sources. Once selected, your chosen sources will be prioritized in the responses to your questions.
Can I save my frequently used prompts?
Yes. You can save prompts on both the website and mobile app.
Can I use Doximity Ask with Dialer?
Doximity Ask is not currently embedded directly inside the Dialer call screen, so there is not a live, in-call Ask experience within Dialer.
However, clinicians can still use Ask alongside Dialer before, during, or after a call.
Before the call:
You can use Ask to draft scripts, patient instructions, or counseling points. For example, you could ask Ask to help explain a new CHF diagnosis at an 8th-grade reading level.
During the call:
When using Dialer on the Doximity website, you can keep Ask open in another browser tab or window to quickly look up dosing, guidelines, or talking points. You can also use Ask to generate patient-friendly phrasing in real time.
After the call:
You can paste notes or key points into Ask to help generate SOAP notes, visit summaries, patient instructions, follow-up messages, or letters.
Ask Toolbar Tools
What tools are available in the Ask toolbar?
The Ask toolbar includes quick access to helpful features, including:
- Drug Look Up
- Calculators
- CME
These tools allow you to quickly look up drug information, access common medical calculators and scores, and earn or review CME credit from within Ask.
On the Doximity website, the Ask toolbar is located in the left sidebar under Tools.
In the mobile app, the Ask toolbar can be accessed by tapping the menu icon in the top-left corner.
NOTE: The Calculator feature is only available on the Doximity website.
How do I use Drug Look Up in Ask?
From the Ask toolbar, select Drug Look Up.
You can either:
- Select a drug from the pre-filled list, or
- Enter the name of a generic or brand name drug
After selecting or searching for a drug, you can review available drug information, including:
- Adult dosing
- Pediatric dosing
- Adverse reactions
- Safety risks
- Administration
- Indications for use
- Specific populations
- Pregnancy and breastfeeding
- Drug interactions
- Advice to patients
You can also enter the name of an additional drug, or multiple drugs, to check for interactions.
How do I use medical calculators in Ask?
NOTE: The Calculator feature is only available on the Doximity website.
From the Ask toolbar, select Calculators.
The calculator tool includes a pre-filled list of common medical calculators and scores. You can select a calculator from the list or type the name of the calculator or score you are looking for.
Examples of some of the available calculators and scores include:
- BMI Calculator
- CHA₂DS₂-VASc score
- CHADS₂ score
- Child-Pugh score
- CURB-65 score
- HEART score
- FIB-4 Index
- NIH Stroke Scale
- Wells’ criteria
- Caprini score
- Charlson Comorbidity Index
- ASCVD risk score
- HAS-BLED score
- Creatinine Clearance
- MELD-Na score
- STOP-BANG score
- qSOFA score
How do I use CME in Ask?
From the Ask toolbar, select CME.
The CME tool includes two tabs:
- Earn
- Completed
Under the Earn tab, you can browse the CME library, select an article, and read the full topic to earn AMA PRA Category 1 Credit.
After reviewing a topic, you can receive credit by completing the questionnaire reflecting on your learnings and submitting the activity.
Under the Completed tab, you can review CME credits you have already earned. You can also select Details next to an activity to review the transcript for that earned activity and download certificates for proof of CME credit.
Sharing Ask Outputs
Can I send faxes or texts from Doximity Ask?
Yes, eligible users can use the Share option in Ask to send generated content by Secure Text or Fax.
Doximity Ask can help you create fax-ready or text-ready content, such as letters, notes, patient instructions, or message drafts.
When you choose to share that content, Ask opens the appropriate Doximity sending tool in a pop-up window.
Note: Available options may differ on the Doximity website, iOS app, and Android app.
Requirements for Sharing by Fax or Text
You must have access to the relevant Doximity tool to use the Share via Text or Share via Fax options.
Doximity Fax is available to all U.S. physicians, nurse practitioners, physician assistants, pharmacists, podiatrists, CRNAs, dentists, and medical students with a verified Doximity account.
Dialer Text requires Dialer access through Dialer Pro, Dialer Enterprise, or eligibility for the Free Dialer plan.
The Free Dialer plan is available to verified physicians, nurse practitioners, physician assistants, CRNAs, pharmacists, pharmacy students, NP/PA students, medical students, podiatrists, and dentists.
Doximity website
On the Doximity website, the following options will appear at the top of the generated template.
To manage generated content on the website:
- Generate a template or document in Ask.
-
Select Rich Text or EMR Friendly to reformat the generated content.
Rich Text uses standard styling.
EMR Friendly uses a simpler format that may be easier to copy into an EMR.
- Select Copy to copy the full content of the generated template.
- Select Edit to open an editing menu where you can make changes to the document.
- After editing, you can copy, share, or download the edited version.
- Select Share to display options to send the content by Secure Text or Fax.
- Selecting Share via Text or Share via Fax opens the relevant Doximity tool, either Dialer Text or Doximity Fax, in a pop-up window where you can compose and send a text message or fax.
- Select Download to download the content as a PDF or Word document, or to print it.
iOS app
In the iOS app, you'll see Copy, Bookmark, Share, Download, and Retry beneath the generated result.
To share generated content on iOS:
- Generate a template or document in Ask.
- Select Share beneath the generated result.
- Choose one of the available options:
- Share via Text
- Share via Fax
-
Share via Email
- Select Share via Text to open Dialer Text with the content prefilled.
- Select Share via Fax to open Doximity Fax with the template pre-loaded as a document.
- Select Share via Email to open your iPhone email client with the content prefilled in the email body.
Please note: Using the Share via Email option will reveal your email address to the recipient.
To preview and edit generated content on iOS:
- Tap the generated document to preview it.
- In the document preview, tap the text to edit the content.
- After editing, use the Share icon in the top-right corner to copy, share, or download your edited document.
Important: Before exiting the document preview, open the menu under the Share icon and choose copy, download, or share to save or send your edited document. Selecting the X in the top-left corner will discard your edits.
To retry or regenerate the result on iOS:
- Tap the Retry icon.
- Tap Retry With Citations or Retry Without Citations to regenerate the result with or without citations.
Note: Rich Text and EMR Friendly formatting are not available in the mobile app.
Android app
In the Android app, you’ll see Copy, Share, and Retry beneath the generated result.
To share generated content on Android:
- Generate a template or document in Ask.
- Select Share beneath the generated result.
- Choose Share via Text or Share via Fax.
- Select Share via Text to open Dialer Text with the content prefilled.
- Select Share via Fax to open Doximity Fax with the template pre-loaded as a document.
To preview, copy, download, or share generated content on Android:
- Tap the generated document to preview it.
- From the document preview, use the icons in the top-right corner to:
- Download the document as a PDF
- Copy the content
- Share the document using Android’s native sharing options, such as Quick Share, Google Drive, or your Android email app
Note: Available options in Android’s native sharing menu may vary by device and settings.
To edit generated content on Android:
Note: Generated notes, templates, and documents cannot be edited directly in the Android app.
To edit the content of a template or document:
- Tap Copy to copy the content.
- Paste the content into another location, such as Google Docs.
- Make your edits there.
To retry or regenerate the result on Android:
- Tap the Retry icon.
- Tap Retry With Citations or Retry Without Citations to regenerate the result with or without citations.
Note: Rich Text and EMR Friendly formatting are not available in the mobile app.
Can I claim a free fax number through Doximity?
Yes. The Fax feature is available to U.S. physicians, nurse practitioners, physician assistants, pharmacists, podiatrists, CRNAs, dentists, and medical students with a verified Doximity account.
Eligible users can follow the steps in this FAQ to claim a free digital fax line here: dox.im/claimfax.
Privacy, Security & Availability
Is Doximity Ask HIPAA-compliant?
Yes. Users can securely include PHI in prompts, thanks to strict HIPAA-compliant protocols. All data is encrypted both in transit and at rest.
For more details on Doximity’s commitment to security, please visit doximity.com/about/security.
Best Practices & Limitations
What should I keep in mind when using Doximity Ask?
Doximity Ask is designed to be a helpful assistant, but users should always review and verify AI-generated content.
Please keep the following in mind:
- Information may be limited to what is available online or in licensed databases.
- AI outputs may occasionally include inaccuracies, sometimes referred to as hallucinations.
- Some multi-turn or nuanced questions may not be handled perfectly.
- Always review and verify clinical outputs. Doximity Ask is designed to support clinical workflows and should be used as a helpful support tool, not as a substitute for clinical judgment.
Questions or Feedback
Who can I contact with questions or feedback?
We’d love to hear from you. Reach out anytime at support@doximity.com.
