You need to be a verified, registered member of Doximity in order to access Dialer. If you are not, please use the following links first:
Please note: Dialer access for Nurses, Social Workers, and Other Healthcare Professionals is available through Dialer Pro. Upon setup completion, you will automatically be placed into a Free Trial of 20 calls. After the Free Trial, a Pro subscription is needed to unlock access to Dialer. You can subscribe here.
Setting Up Dialer
Dialer requires you have the Doximity mobile app. Please download it and sign in.
Step-by-Step Instructions
1) Once you sign in, tap the Dialer icon (
) near the bottom of your screen
2) Tap the blue 'Link My Phone' button on the pop-up.
3) Enter your mobile number
4) Tap the blue 'Send Verification Code' button
5) Enter the 4-digit verification code texted to your mobile number. If you do not receive the verification code, tap on 'Resend Verification Code' or on 'Didn't get a text?'.
By tapping on 'Didn't get a text?', you will be prompted to 'Call +1 (415)-xxx-xxxx'. This is an automated call, the last 6 digits on the number are used for verification purposes.
If you are using the Dialer feature on an iOS or Android device that does not have an active phone number, you can choose to skip the 'Verify on a mobile phone' process.
- Tap on 'Can't receive texts?'
- You will receive a message that will allow you to use Dialer without receiving text notifications
- Tap on 'Continue'
Note: If you do not see the 'Link My Phone' screen you will have to manually update your Settings. Your cell phone needs to be linked directly to your Dialer account in order to work properly. This typically happens during your onboarding. However, if for some reason it does not, then you will need to manually link it.
To manually link your phone follow the steps below:
- Open up the Doximity application and tap on the Dialer tab
- Tap on the 'Gear' icon
- Tap on 'Device Number' or 'This Device Number'
- Enter your real cell phone number
- Tap on the blue 'Send Verification Code' or 'Done' button
- Enter the 4-digit verification code texted to your mobile number. If you do not receive the verification code, tap on 'Resend Verification Code'
- To complete the process Android users will need to tap on the blue 'Done' button after entering the 4-digit verification code.
6) If you have an office number associated with your profile, you are all done with the setup. You should see a screen saying 'You’re In!' You can now start using Dialer.
- If you do not have an office number, it will ask you for one on the next screen. Enter the number you want to display on your patient’s caller ID.
- The number at the top of the Dialer screen is the phone number that will be displayed on your patient’s caller ID when you use Doximity Dialer.
7) To place a call, dial your patient’s phone number on the keypad and tap the green 'Phone Call' button.
8) If you are not verified, it will prompt you to Get Verified.
9) That’s it! You will be connected to the recipient of your call, and they will see your office number on their caller ID.
Other questions: Dialer FAQ
