Doximity offers Free, Pro, and Enterprise Dialer plans to meet the needs of individual healthcare professionals and healthcare organizations.
Dialer Free: Unlimited one-on-one voice and video calls for eligible verified healthcare professionals.
Dialer Pro: An annual subscription offering unlimited calling, group video calls, and patient transfers.
Dialer Enterprise: Includes Dialer Pro features, plus additional organizational benefits such as an institutional BAA, dedicated support, and reporting capabilities.
Learn more about our Dialer Plans and Pricing.
Dialer Plans and Features
Who qualifies for Dialer Free?
Dialer Free is available to verified MDs, DOs, NPs, PAs, CRNAs, Pharmacists, Pharmacy Students, NP/PA Students, Medical Students, Podiatrists, and Dentists.
Other verified healthcare professionals can access Dialer by purchasing a Pro subscription or through Dialer Enterprise, if offered by their institution.
What features are included with each Dialer plan?
Is a free trial available?
Yes. Verified healthcare professionals who are not eligible for Dialer Free can receive a 20-call trial upon completing their initial Dialer setup.
After the trial ends, a Dialer Pro subscription or Enterprise agreement is required to continue using Dialer for voice and video calls.
Pricing and Subscription Management
How much does Dialer Pro cost?
Dialer Pro costs $288 annually, plus applicable taxes, per healthcare professional.
This is equivalent to $24 per month, billed annually. Monthly payment plans are not available.
How do I purchase Dialer Pro?
You can purchase one or multiple licenses through our Dialer Pro Purchase Page.
Credit card payments are accepted.
How do I activate my Dialer Pro license?
After purchasing a subscription, you will receive an email containing your license code, typically within 5 minutes.
Look for an email titled "Dialer Pro Account Activation" and follow the instructions to activate your license.
You can also visit our Dialer Pro Activation Page to enter your code.
If you cannot find your activation email, please check your spam or junk folders. If you are still unable to locate the email, contact dialerpro@doximity.com for assistance.
How long does my Dialer Pro subscription last?
Dialer Pro subscriptions are valid for one year from the purchase date and automatically renew annually unless automatic renewal is disabled.
You will receive an email notification before your next renewal date.
Can I cancel my subscription or request a refund?
You can disable automatic renewal at any time through the Dialer Pro Customer Portal.
If you disable automatic renewal, your Pro access will remain active until the end of your paid subscription period.
Eligible healthcare professionals will retain access to Dialer through the Free plan after their Pro subscription expires.
Refund eligibility:
- Within the first 30 days: You can request a full refund.
- After 30 days: Refunds are unavailable, but you can disable automatic renewal to avoid future charges.
For assistance with cancellations or refunds, contact dialerpro@doximity.com.
Multiple Licenses and Organizational Purchases
Can I purchase Dialer Pro licenses for multiple healthcare professionals?
Yes. Doximity members, office staff, and other authorized purchasers can purchase licenses for multiple healthcare professionals.
You do not need a Doximity account to purchase licenses. However, each license must be activated by an eligible, verified Doximity member.
For organizations requiring centralized user management, an institutional BAA, or additional administrative capabilities, please explore our Dialer Enterprise Plan.
How do I check whether a license has been activated?
If you purchased an individual license, visit the Dialer Pro Activation Page to check your activation status.
For purchases containing multiple licenses, the purchaser is responsible for distributing licenses to the intended recipients.
If you need help confirming license activation or allocation, contact dialerpro@doximity.com.
Are discounted licenses available for nonprofit organizations or free clinics?
Doximity offers a program for qualifying free clinics.
To request consideration, please complete our Free Clinic Application Form.
We do not currently offer additional nonprofit discounts, including for Federally Qualified Health Centers (FQHCs).
For questions about eligibility or available programs, contact dialerpro@doximity.com.